UBH O-O-N Benefit Quotes

UBH O-O-N Benefit Quotes

Effective May 2016, United Behavioral Health (UBH) will no longer provide out-of-network benefit quotes to non-participating providers (or their representatives).  Unfortunately, this means that any patients considering using their out-of-network coverage would have to call either the Member Services or Mental Health Services phone number on their card directly to inquire about deductibles, co-insurance, visitRead more about UBH O-O-N Benefit Quotes[…]

Virtru Encryption

Virtru Encryption

O’Brien’s Billing will now be using Virtru Encryption services when sending sensitive documents such as billing reports, EOBs, visit histories, etc.  This is a HIPAA-compliant solution that does not require dissemination of unique keys to unlock documents.  The software can be added as an extension or plug-in in most email clients, or you can simplyRead more about Virtru Encryption[…]

Value Options Settlement

Value Options Settlement

A.G. Schneiderman Announces Settlement With ValueOptions To End Wrongful Denial Of Mental Health And Substance Abuse Treatment Services Investigation Revealed ValueOptions Denied Mental Health Claims Twice The Rate Of Other Claims, And Addiction Recovery Services Denied Four Times As Often Company Administers Mental Health and Substance Use Disorder Benefits For Major Health Insurance Plans IncludingRead more about Value Options Settlement[…]

Erroneous Monroe Plan Denials

Erroneous Monroe Plan Denials

The Monroe Plan through Excellus had a recent glitch in which many claims denied as though the patient has become eligible for SSI, indicating that the visits must be billed to Medicaid fee-for-service.  They have run an audit to identify such claims and are already having them reprocessed to pay correctly.