Call Us: 315-437-1451


Solutions for Mental Health Professionals
since 1991

Scroll down to learn more about O'Brien's Billing

Experienced, Comprehensive Billing


O’Brien’s Billing Service specializes in insurance and patient billing for private practice mental health professionals.  Our goal is to maximize your revenue while allowing you to spend more of your valuable time focusing solely on the clinical aspects of your practice.

Family Owned and Operated


 We are a small, family-run business with over 35 years of experience in the mental health billing field, and currently provide services to over 200 psychiatrists, psychologists, social workers, marriage and family therapists, mental health counselors, and other mental health professionals in Central and Western New York. 

How We Can Help


Allow us to take the tedious, time-consuming aspects of managing your practice off your hands with:

  • Timely and accurate electronic claim filing
  • Insurance payment tracking and posting
  • Full denial and payment error resolution
  • New patient benefit verification
  • Patient invoicing


Harmony Healing, PLLC

"As a family-run business, they are invested in what they do, and do it with a personal touch.  They know all the ins and outs of working with insurance companies, are kind and courteous to clients, are up to date on policy issues, are easy to work with, and run a smooth and efficient system.  Trusting in the quality of their service allows us to devote our attention and energy to the direct service of our clients. The peace of mind they provide to us is worth every penny we pay for their service.”   

Alisa Phelps, PhD

 "As a Rochester psychologist, I was at first reluctant to engage with a billing company located in Syracuse, but the distance has not affected our relationship at all. O’Brien’s staff are readily available and address billing and practice-related concerns in a timely fashion, usually either immediately or within a few hours of contacting the company. When I have been unable to resolve an issue with an insurance company myself, they have “rolled up their sleeves” and done the dirty work themselves by making relevant phone calls on my behalf.  

Entrusting the financial concerns of a private practice to a billing company is a critical decision. I have found O’Brien’s Billing to be worthy of that trust, and I would recommend them to any psychotherapist without reservation. "

James Spano, LCSW

"The staff at O’Brien’s is knowledgeable, reliable and professional.  I have had nothing but positive feedback from my clients.  My practice could not run as effectively without them.”  

Christine Allen, PhD

"They are reliable, efficient, and compassionate toward my patients.  In addition, they cheerfully and relentlessly pursue insurance company errors and problems.  I highly recommend their services." 

Contact Us

Get in touch to learn more about how we can help your practice

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We  strive to stay in communication with our clients. Have a question about  our billing service, or want to see if we match your practice's needs? Send us a  message, or give us a call at 315-437-1451.


4309 E. Genesee St, Suite 3, Syracuse, NY 13214, US

p. 315-437-1451 f. 315-437-0930



08:30 am – 05:00 pm


08:30 am – 05:00 pm


08:30 am – 05:00 pm


08:30 am – 05:00 pm


08:30 am – 04:00 pm